Clients Support
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Activity overview
Latest activity by Clients Support-
Clients Support created an article,
Can I use a trading software?
BetSpider does not support a trading software and there is no actual need for one. The platform is a software itself - which allows you to trade easy and fast.
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Clients Support created an article,
Can I ''back'' and ''lay'' on BetSpider?
No, this platform does not have exchange offers. BetSpider provides offers from sportsbooks only, thus focusing on expanding their variety.
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Clients Support created an article,
Can I become an agent myself?
Yes, you can. You can become a BetSpider Agent or a Master Agent. Contact us via live chat or via email at support@betspider.com to get more details.
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Clients Support created an article,
My bet is not settled yet. What to do?
Bookmakers settle the bet within 24 hours. If in this timeframe nothing changes, write an email at support@betspider.com with the bet details: - Bet ID; - The League; - The Match; - How it ended (...
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Clients Support created an article,
BetSpider is a multiple bookmaker platform. Will I have multiple accounts?
No, you will get a single account where you will find offers from various bookies. All the transfers will be processed as well as for a single account. So, you make one deposit and bet on many prov...
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Clients Support created an article,
Do you charge commissions for the usage?
The use of the platform is free of charge.
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Clients Support created an article,
Which countries are restricted for BetSpider services?
We don’t accept residents of the USA, Australia and Iran.
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Clients Support created an article,
What is KYC? And when should I provide it?
Know Your Customer (KYC) is a standard procedure to verify your account. It is requested prior your first withdrawal. You have to provide us: - A proof of identity (ID or Passport); - A proof o...
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Clients Support created an article,
In which currencies is BetSpider available?
You can open an account in EUR, USD or GBP currency.
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Clients Support created an article,
Do you have a BetSpider app?
Our site is mobile friendly and can be accessed through any browser. And so, there is no need for an application.